Why Jordanian customers use Selectido
Jordan's online shopping has come a long way (Amazon.ae ships in, Jumia operates locally, MarkaVIP for fashion) — but US-only categories still don't make it across easily. Sephora US prestige skincare, Whole Foods organic supplements, Apple Store US pricing, Costco bulk Kirkland, baby formula brands restricted to US shelves — these all need a real shopper on the ground in the States.
Selectido fills that gap. A US-based specialist opens a live video call from inside the store, you point them at exactly what you want, they pay with the company card, and the package ships to Amman or any other Jordanian city. No subscription. You only pay for the items plus a transparent shopper fee shown before booking.
Top US stores for Jordanian customers
- Sephora US — prestige beauty (Drunk Elephant, Tatcha, Charlotte Tilbury) at US-only releases and prices
- Apple Store — iPhones, MacBooks, AirPods at US retail (Jordan retail adds 16% GST + duty)
- Whole Foods — USDA-organic supplements, Manuka honey, vitamins, specialty pantry
- Costco — Kirkland multivitamins, baby formula bulk packs, electronics deals (no Costco in Jordan)
- Best Buy — gaming consoles, laptops, accessories not yet on Jordanian shelves
- Target — kids' clothes, home goods, modest fashion lines
- Nordstrom Rack — discounted designer apparel and shoes shipped to Amman
Shipping to Jordan
Best options for Jordan delivery from US warehouse:
- DHL Express — preferred. 4–6 business days door-to-door including customs in Amman.
- FedEx International Priority — 4–6 days, slightly cheaper than DHL on heavier items.
- Aramex (US handoff) — Aramex is headquartered in Amman, very familiar to Jordanian customers, 6–10 days.
- Jordan Post (USPS handoff) — 12–18 days, lower cost for non-urgent items.
Selectido vs. Aramex Shop & Ship — what's the real difference?
Aramex Shop & Ship is the household name in Jordan — it's headquartered down the road in Amman, and most Jordanian shoppers have heard of it before they hear of Selectido. The two services overlap on package forwarding but solve different problems. Here's where each one wins:
| Capability | Aramex Shop & Ship | Selectido |
|---|---|---|
| US shipping address | Yes | Yes (free with Suite ID) |
| Online order forwarding | Yes | Yes ($14.99/shipment) |
| Live video shopping at a US store | No | Yes ($75/hr) |
| Stores that block forwarders (Apple, Costco, Whole Foods) | Often blocked | Specialist shops physically — never blocked |
| Item-by-item curation (sizes, comparisons) | You decide before ordering | Real-time on video call |
| Halal-conscious shopping | You verify | Specialist reads ingredient labels for you |
| Membership fee | JOD 35/year (Saver) or JOD 70 (Plus) | None — pay per booking |
The short version: use Aramex Shop & Ship for online orders you've already decided on. Use Selectido when you need a real person at the store — for stores that block forwarders, for items where sizing or condition matters, or when you want a Sephora consultant to walk you through products on camera. The two work well alongside each other.
Two ways to shop the US from Jordan
Selectido offers both services to Jordanian customers:
📹 Live video shopping — $75/hr
For items you want to see before buying — apparel sizing, electronics demos, fresh items, beauty consultations, complex assortments. A real US shopper opens a video call from inside the store, you watch and direct.
📦 Package forwarding — $14.99/shipment
For items you already know you want online. Get a free US shipping address (Suite ID like SE-3YF8). Order direct from any US store, we receive + photograph + forward to Amman. Learn more →
Cities Selectido ships to in Jordan
Anywhere in Jordan that DHL, FedEx, Aramex, or Jordan Post deliver. Major destinations include:
- Amman — fastest delivery, full carrier choice. Most Selectido shipments to Jordan land here.
- Irbid — North Jordan's largest city; DHL and Aramex both deliver in 4–6 days.
- Zarqa — industrial hub adjacent to Amman; same-day Aramex from Amman.
- Aqaba — Red Sea port city; DHL/Aramex 5–7 days, customs through Aqaba Special Economic Zone often faster.
- Salt, Madaba, Karak, Mafraq, Ma'an, Jerash — all reachable; expect 1–2 extra business days vs. Amman.
الخدمة باللغة العربية
دردشة الفيديو المباشر مع المتسوق متاحة بالإنجليزية، لكن لوحة الدردشة في التطبيق تترجم الرسائل بشكل فوري بين العربية والإنجليزية. التطبيق بأكمله، الفواتير والدعم متاحة بالإنجليزية مع ترجمة عربية للرسائل الرئيسية. (Selectido's full Arabic UI is on the roadmap — sign up now and it ships in your account when ready.)
Frequently asked questions
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