Shop the US from Mexico — live and on demand

Una persona real recorre los pasillos de cualquier tienda en EE.UU. mientras tú compras desde tu teléfono en CDMX, Guadalajara, Monterrey, Tijuana — o cualquier ciudad. Encargos en vivo. Items shipped to your door.

Why Mexican customers use Selectido

Mexican shoppers have always relied on encargos — asking a friend or relative traveling to the US to bring back specific items. Selectido turns that into an on-demand service. No more waiting for someone's next trip, no more outdated wishlists, no more bringing everyone's encargos back in an overstuffed suitcase.

Whether you live in Mexico City (CDMX), Guadalajara, Monterrey, Puebla, Tijuana, Mérida, Cancún, Querétaro, San Luis Potosí, León, Toluca, or a smaller city, you can book a live shopping session with a US specialist any day of the week.

The most-requested US stores from Mexico

Selectido customers in Mexico most often book sessions at:

Shipping to Mexico — what to expect

Selectido ships to all 32 Mexican states. The two most popular options for Mexico are:

Customs (importación) in Mexico: packages valued under $50 USD are typically duty-free. Between $50 and $1,000 USD, a flat 19% duty (IVA + tariff) generally applies. DHL and UPS bill duties at delivery; USPS hands off to Correos de México.

Servicio en español

Selectido está completamente disponible en español. Las videollamadas son con especialistas en EE.UU. (en inglés por defecto) pero el chat de la app traduce mensajes en tiempo real, así que puedes preguntar en español y la respuesta llega en español. Toda la app — reservas, recibos, soporte — está en español si tu navegador o dispositivo está en español.

Two ways to shop the US from Mexico

Selectido offers two complementary services for Mexico customers:

📹 Live video shopping — $75/hr

For items you want to see before buying — apparel sizing, electronics demos, fresh items, complex assortments. A real US shopper opens a video call from inside the store, you watch and direct.

📦 Package forwarding — $14.99/shipment

For items you already know you want online. Get a free US shipping address (Suite ID like SE-3YF8). Order direct from any US store, we receive + photograph + forward to Mexico. Learn more →

💎 Bundle perk: Book any $75+ live shopping session in a calendar month and the $14.99 forwarding service fee is waived for that month — you only pay actual carrier shipping.

Frequently asked questions

Can I pay in Mexican pesos?
You pay your wallet top-up in USD via Stripe, but your card processor (Banamex, BBVA, Santander, etc.) automatically converts at the daily rate. The amount in MXN is shown on your statement.
How do customs duties work for packages to Mexico?
Packages under $50 USD are typically duty-free. Above that, a flat 19% (IVA + tariff) generally applies. UPS and DHL handle customs paperwork; USPS hands packages to Correos de México where duties may be owed at the local Aduana office.
Which Mexican cities does Selectido ship to?
All of them. If a US carrier (USPS, UPS, FedEx, DHL) delivers there, Selectido ships there. CDMX, Guadalajara, Monterrey, Puebla, Tijuana, Mérida, Cancún, Querétaro, San Luis Potosí, and smaller towns all included.
Can a specialist shop at a store that does not ship to Mexico from its own website?
Yes — that is exactly the use case. Trader Joe's, Costco, many outlet brands, and most US drugstores do not ship to Mexico at all. Selectido handles the in-store purchase and the shipping for you.
Cómo se compara Selectido con un casillero en Texas o Miami?
Un casillero te da una dirección postal — tienes que comprar online tú mismo, y muchas tiendas (Costco, Trader Joe's) no envían ni a un casillero. Selectido es diferente: el especialista compra en la tienda física por ti, y tú lo ves todo en vivo.
Es seguro hacer encargos por video llamada con un extraño?
Cada especialista de Selectido pasa verificación de identidad y antecedentes. La sesión queda registrada para tu seguridad y tú apruebas cada artículo del carrito antes de que se cobre.

📱 Prefer Telegram? Chat with our bot — answers in seconds, no signup.

Open @SelectidoBot →
© Selectido · Terms · Privacy · Refund · Shipping · Contact