Why Singapore customers use Selectido VPost, but better lah
Singapore is a great destination for US imports — free port, low duties, fast couriers, English everywhere. The standard tools are VPost (SingPost's mail forwarder), comGateway, ezbuy. They work, but they all share the same limitation: you still have to find items online and order them yourself, and many US stores (Costco retail, Trader Joe's, Apple Store walk-in) don't ship to forwarder addresses at all.
Selectido fills that gap with a live video specialist who shops in person at the US store, then ships through DHL. Same Costco bulk run that you'd do if you were in California — you just direct it from your HDB in Tampines or your condo in Orchard.
Top US stores for Singapore customers tiok ah, these are the staples
Shipping & IRAS delivery to Changi, can
Selectido shows side-by-side carrier quotes in your Orders tab before you authorize the international leg. Singapore is one of the most import-friendly destinations on the network.
Personal Use Imports — GST & duty summary
Singapore is a free port with minimal customs duty. The GST threshold for low-value imports is SGD 400 (~USD 295) per shipment — below that, no GST, no duty, no fuss.
Above the threshold, 9% GST applies on the declared CIF value. DHL/UPS/FedEx brokers handle GST collection automatically at delivery — quoted upfront, no surprise queue at customs.
Selectido marks customs accurately — never under-declared. We'll split orders over SGD 400 into multiple shipments when economically sensible to stay under the threshold. One of the most import-friendly destinations we ship to — lah.
CLEARED
SIN 2026
4 official languages, one chat English, 华语, Bahasa, தமிழ்
Eh, can or not? The chat translates everything.
Singapore has 4 official languages: English, Mandarin, Malay, Tamil. The video call is in English by default with a US specialist (English is SG's working language), but the in-call chat panel translates messages in real time. Type in 华语 (Mandarin), Bahasa Melayu, or தமிழ் (Tamil) — the shopper sees the English translation instantly.
Bonus: Singlish phrases pass through fine — "can lah", "paiseh", "shiok" — context-aware translation handles 'em. Pay in USD via Stripe with any SG card (DBS, OCBC, UOB, Citibank SG) at the daily SGD rate.
One session + free shipping for the month
Book any $75+ live shopping session in a calendar month and the $14.99 package forwarding fee is waived for that month — pay only the actual carrier rate. Shiok or what?
Frequently asked questions people always ask, lah
VPost and comGateway forward items you order online. Selectido has a specialist physically shop at the US store on a live video call — useful for stores that don't ship to forwarder addresses (Costco, Trader Joe's retail, Apple Store walk-in).
DHL: 3–4 business days. UPS: 4–5 days. USPS to SingPost: 7–10 days. Singapore is one of the fastest destinations on the network thanks to Changi's brokerage automation.
9% GST applies above SGD 400 (~USD 295). Below that, exempt. DHL/UPS handle GST collection at delivery — figure is quoted before the courier hands over the box. No surprises at the door.