Why UAE customers use Selectido
UAE residents — Emiratis, expats, GCC visitors — already use Aramex Shop & Ship, Shipito, MyUS to receive US packages. Selectido is the next layer: instead of finding and ordering items yourself online, a real US specialist shops for you on a live video call. Think of it as your personal mandoob (مندوب — representative) on FaceTime.
The Dubai Sephora is excellent, but the US Sephora carries roughly 2× the brand assortment and far more shade ranges. Same story for Apple, Whole Foods, Costco — items the UAE simply doesn't get.
Top US stores for UAE customers
- Sephora US — Drunk Elephant, Tatcha, Patrick Ta, Westman Atelier — brands not in Dubai Mall Sephora
- Apple Store — unlocked iPhones, AppleCare, US Mac configurations
- Whole Foods — USDA-certified organic supplements, Manuka honey, gluten-free pantry
- Costco — Kirkland multivitamins, Optimum Nutrition whey, bulk Similac/Enfamil
- Best Buy — gaming consoles, region-unlocked laptops, smart home
- Lululemon — full US color/size range
- Outlet malls — Coach, Tommy Hilfiger, Polo Ralph Lauren at outlet prices
Shipping to the UAE
UAE is one of the easier destinations for US imports — well-developed courier infrastructure, free zones, and a relatively low duty rate.
- DHL Express — door-to-door, 3–4 business days, includes customs.
- FedEx International Priority — 3–5 days.
- UPS Worldwide Saver — 4–5 days.
- USPS Priority Mail International — 7–10 days, lower cost, handed to Emirates Post for final delivery.
Languages — English, Arabic, Hindi, Urdu
Selectido's app and support are in English. The video call is with a US specialist (in English) but the chat panel translates messages live in both directions, so you can type in Arabic (العربية), Hindi, Urdu, Tagalog, or any major language and the specialist sees the English translation in real time.
Two ways to shop the US from the UAE
Selectido offers two complementary services for UAE customers:
📹 Live video shopping — $75/hr
For items you want to see before buying — apparel sizing, electronics demos, fresh items, complex assortments. A real US shopper opens a video call from inside the store, you watch and direct.
📦 Package forwarding — $14.99/shipment
For items you already know you want online. Get a free US shipping address (Suite ID like SE-3YF8). Order direct from any US store, we receive + photograph + forward to the UAE. Learn more →
Frequently asked questions
📱 Prefer Telegram? Chat with our bot — answers in seconds, no signup.
Open @SelectidoBot →