Why UAE customers use Selectido
UAE residents — Emiratis, expats, GCC visitors — already use Aramex Shop & Ship, Shipito, and MyUS to receive US packages. Selectido is the next layer: instead of finding and ordering items yourself online, a real US specialist shops for you on a live video call. Think of it as your personal mandoob (مندوب — representative) on FaceTime.
The Dubai Sephora is excellent, but the US Sephora carries roughly 2× the brand assortment and far more shade ranges. Same story for Apple, Whole Foods, Costco — items the UAE simply doesn't get, or gets at a 40–60% markup once they arrive through grey-market resellers.
Top US stores for UAE customers
The stores below are the ones our UAE customers ask for most — Sephora, Apple, Whole Foods, Costco, Best Buy, plus brands the local mall doesn't carry. Each store opens a different unlock:
Shipping to the UAE
UAE is one of the easier destinations for US imports — well-developed courier infrastructure, free zones, and a relatively low duty rate. Selectido compares carrier quotes side-by-side in your Orders tab before you authorize the international leg.
UAE customs duty AED 1,000 (~USD 272)
5% duty on most imports above the threshold. Most personal-use shipments under AED 1,000 pass without duty. Restricted categories include alcohol, pork derivatives, certain pharmaceuticals, and religious / political materials. Selectido specialists are briefed to avoid these unless explicitly permitted.
Languages · اللغات
Selectido's app and support are in English. The live video call is in English with a US specialist — but the chat panel translates messages live in both directions, so you can type in any major language and the specialist sees the English translation in real time.
Bundle perk — used by 1 in 3 UAE customers
Book any $75+ live shopping session in a calendar month and the $14.99 forwarding service fee is waived for that month — you only pay actual carrier shipping.
Frequently asked questions
Aramex gives you a US warehouse address and forwards anything you order online. Selectido does both — the same free US forwarding address ($14.99 flat per shipment, no annual fee) plus a live US specialist who can physically shop for you on a video call. You can shop at stores that don't even ship to forwarder addresses (Costco, Trader Joe's, Apple Store retail). See the full comparison here.
Yes. Specialist preferences (gender, language, halal-aware shopping) can be set when booking. We'll match you accordingly.
5% duty on most imports above AED 1,000 (~USD 272). Below that, most personal-use packages clear without duty. DHL / FedEx handle customs paperwork; you pay any duty at delivery directly to the courier.
All seven emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras al Khaimah, Fujairah, Umm Al Quwain. Anywhere a US courier delivers, Selectido ships.
Yes. Specify halal-conscious shopping at booking. The specialist will read ingredient labels for pork-derived gelatins or stearates and skip items that don't qualify.