Definitions
What is virtual shopping?
One-to-one live video shopping where a real shopper walks a physical store while you direct the session remotely.
What is a personal shopper?
A professional who shops on someone else's behalf — historically in-store, now also remote via video call.
What is package forwarding?
A US-address service that receives your packages from US retailers and ships them onward to your country.
What is cross-border shopping?
Buying retail products from a store in one country for delivery to a buyer in another country.
What is live shopping?
Real-time video commerce — either one-to-many livestream or one-to-one buyer-directed sessions.
Stream shopping (category hub)
The umbrella term for real-time video commerce. Includes both one-to-many livestreams and one-to-one buyer-directed sessions.
What is a US shopping concierge?
A service that handles the full US shopping experience — search, buy, consolidate, customs, ship — on a buyer's behalf.