Order online, we forward it home.
Every US store ships to your free Minneapolis suite. We hand-check, photograph, prep customs paperwork, and forward to 60+ countries in 4-7 days.
Get your free US Suite ID
Sign up in about a minute — no card, no contract. We issue a unique Suite ID like SE-3YF8 attached to our Minneapolis hub address. Tap-to-copy inside the app. This is your permanent US mailing address, yours to keep as long as you like.
Use it at US checkout
Copy your Suite address into the "Ship to" section on Amazon US, Nike, Target, Sephora, Vitamin Shoppe, aloyoga.com — anywhere online that ships domestically inside the US. Pay with any US or international card that the retailer accepts. Selectido never touches the checkout.
We receive, hand-check, and photograph
The retailer ships to Minneapolis. When your package lands, our team scans the Suite ID, weighs it, hand-checks the contents against the invoice, and photographs everything. You get an "It's here" notification with photos inside the Selectido app — usually within 24 hours of delivery.
Ship home in one shipment
Pick your outbound carrier — USPS Priority, UPS Worldwide, FedEx International, DHL Express. We prep customs paperwork with accurate HS codes and declared values, generate the label, and hand the package to the carrier. You track the whole journey inside the app until it clears customs and lands on your doorstep.
Walk the aisles on video.
For items that aren't online, are behind a membership, or need a real person to raffle-hunt for you. A background-checked US shopper meets you on FaceTime and shops with you in real time.
Pick a store and a time
Open the app, pick the store you want walked (Costco, Trader Joe's, Sephora, a specific Nike location), pick a duration (1 hour minimum), and a time window. A background-checked US shopper near that store accepts.
Your shopper calls you on FaceTime
At the start of your window your shopper calls you from the store parking lot. You see their face, they see you. They mount their phone on a shoulder rig, hit walk mode, and you're inside the store in first-person view. Point, ask, chat like you're there.
You point, they scan, you approve
When you see something you want, your shopper picks it up, shows you the label front and back, scans it, and it lands in your virtual cart inside the app. Every item is approved by you before the shopper walks the register. Nothing shows up on your card until you say yes.
Everything consolidated and forwarded
Your shopper takes the haul back to our Minneapolis hub, packs it into one export-ready box, and hands it to your chosen carrier. Same forwarding math as Path A applies: $14.99 service fee + actual carrier cost. Book a $75+ live session in a calendar month and even the $14.99 is waived on one package that month.
One free forwarded package every month you book a live shopper
Book any live shopping session of $75 or more in a calendar month, and your next package that month ships with the $14.99 service fee waived. Carrier shipping still applies at cost.
Example: a 2-hour session lands at $127.50 (15% off) — your next package's $14.99 service fee is on us. Max one free package per session, max one per calendar month.
Pricing in one card
No subscription. No setup fee. No markup on retail prices. Everything you pay, on one screen.
| What | Cost |
|---|---|
| Free US shipping address | $0 |
| Live video shopping | $75/hr |
| Multi-hour discount (2+ hrs) | 15% off |
| Package forwarding fee | $14.99 + carrier cost |
| Suite storage | 60 days free |
| Photograph contents on arrival | Included |
The operational footprint
What about customs?
Customs duties and import VAT are paid by you on receipt — every country sets its own thresholds and rates. We declare every shipment honestly and use the correct HS codes so packages clear without surprises.
For country-specific breakdowns (CUSMA, GCC, EU IOSS, Latin America), see the destinations guide.
Questions before you start
Is there a subscription?
No. No subscription, membership, monthly fee, or minimum spend. You pay $14.99 per forwarded package and $75/hr for live shopping — that is it. Your free US address stays free whether you ship one package or twenty.
Do you mark up prices?
No. Items ring up at the US register price — sale prices, coupons, and member prices all apply. You see the same receipt your shopper sees. We make our money on the $14.99 forwarding fee and the $75/hr live shopping rate, not on item markup.
How does the Suite ID work?
When you sign up free, we issue a Suite ID like SE-4821. Use our Minneapolis address as line 1 and "Suite SE-4821" as line 2 at any US checkout. When a package arrives with your Suite ID, we know it is yours, photograph the contents, and notify you in the app.
What if I don't like an item?
On a live shopping call, you approve every item before your shopper pays the register — that is the whole value of the format. For forwarded packages, the retailer's return policy applies between you and the retailer; we can return the item to a US store within the return window if you ask.
How do I get matched with a shopper?
Open the app, pick a store and a time window (same-day or up to two weeks ahead), and a background-checked US shopper accepts. Same-day matches typically land within 30 minutes. If we cannot match you, the booking is refunded automatically — no support ticket needed.
What if my package is delayed or damaged?
Every outbound package ships with full tracking on your chosen carrier (USPS, UPS, FedEx, DHL). If a carrier loses or damages a package, we file the claim and refund or replace based on the declared value. Customs delays are out of our hands — but we declare honestly with correct HS codes to minimize friction.
Ready to start?
The free US address takes 60 seconds. The live shopper match takes about 30. Both ship to 60+ countries.