IRL shopping service means hiring a real human to walk a real store in your country of choice — in this case, the United States. Selectido's IRL shopping service connects you with a US-based shopper for a one-hour live video session.
What you get with the IRL shopping service
- A real US shopper on camera at the store of your choice.
- Transparent checkout — you see the register total before they pay.
- Photos of every item before they leave the store.
- Items shipped to 60+ countries from our Minneapolis hub.
- No item markup; you pay store price + the $75 hourly session fee.
Pricing
| 1-hour session | $75 (no item markup) |
| 2+ hour bookings | 15% off the hourly rate |
| Shipping | Actual carrier cost — no markup |
| Bundle perk | One forwarded package shipped fee-free when bundled with a $75+ session in the same month |
How a session runs
- Book a slot through the Selectido app or website.
- Pre-load your wallet with the budget you want the shopper to spend.
- Open the live video at your booked time. We use Daily.co — works in any modern browser.
- Walk the store together. Point at items, ask questions, compare options live.
- Approve checkout. You see the register total before payment.
- Hand-off to shipping. Items return to our Minneapolis hub, get photographed and inspected, and ship to you.
Frequently asked questions
Is this really live video, not a recording?
Yes. The session is live on Daily.co. The shopper is physically in the store with their phone, and you direct the session in real time.
Does Selectido add a markup to the item price?
No. You pay the store's actual register price. The $75 covers the shopper's time, the live video infrastructure, and our overhead.
What if I want to extend the session?
You can. Sessions are billed in $75/hr increments. Bookings of 2+ hours get 15% off.
What if the item I want is out of stock?
The shopper will show you alternatives on video. If nothing fits, you can pivot the session to a different store mid-call.
How long until items arrive in my country?
From session end: 1–3 business days for shopper return + intake, then 3–10 business days carrier shipping depending on destination.
Still have questions?
Our Help Center has step-by-step answers on pricing, shipping, returns, and how live video shopping works.