Why RealReal buyers outside the US need a white-glove forwarder
The RealReal is the world's largest authenticated luxury consignment marketplace. Every piece — from a $14,250 Hermès Birkin to a $6,490 Cartier Love bracelet, from an $11,200 Rolex Submariner to a $1,650 Bottega Veneta pouch — is examined by in-house gemologists, horologists, and brand experts before it is listed. Authentication is the entire premise; nothing reaches the consumer floor without passing TRR's verification process.
For US buyers, this means you can shop the rarest Hermès specs, the most coveted Chanel colorways, the cleanest Rolex examples, and the deepest archive Cartier with full confidence in authenticity. For buyers outside the United States, there is one practical limitation: The RealReal ships only within the US and to Canada directly. It does not ship to Brazil, Mexico, the United Arab Emirates, the Philippines, India, the UK, or most of the European Union. To buy from The RealReal from any of these destinations, you need a US forwarding partner who can receive the authenticated parcel and route it onward with appropriate insurance, customs paperwork, and white-glove handling.
Selectido provides exactly this. You shop The RealReal directly through your own account, use our Minneapolis US address at checkout, and the TRR parcel arrives at our hub fully sealed with its original authentication certificate. We photograph the sealed packaging on intake, confirm the certificate matches the invoice, and forward via DHL Express, FedEx Priority Overnight, or Brink's secure courier depending on the declared value of the piece. Every outbound parcel is fully insured at retail receipt value — for a $14,250 Birkin, your parcel is insured for $14,250. For pieces over $25,000, Brink's secure courier is the recommended route.
For specific high-value pieces — the exact Birkin spec (size, leather, hardware, year), a particular Patek Philippe reference, a vintage Chanel in a discontinued colorway — book a private $125/hour video session. A dedicated luxury shopper walks the TRR inventory with you live, searches the platform against your spec sheet, and acquires the piece in real time. Some of the rarest TRR listings sell within minutes of going live; the only way to actually catch them is a scheduled live session timed to the listing window.
Mock listings — the kind of authentications we forward
These are representative TRR-authenticated pieces we route monthly. Each ships sealed from TRR with its original authentication certificate; we photograph the intact packaging on intake before international forwarding.
What we shop on The RealReal · the maisons and ateliers
Country shipping guides — where authentication arrives
How The RealReal forwarding works
- Receive your US address. Sign up at Selectido for a Minneapolis suite. Use it at TRR checkout as the shipping address; the TRR-authenticated parcel arrives sealed with its certificate.
- Shop directly, or with a private shopper. Browse TRR yourself, or book a $125/hour private video session — a dedicated luxury shopper walks current inventory live against your exact spec for the piece you want.
- White-glove intake, photographed. Sealed parcel arrives at our hub. We photograph the intact box, confirm the certificate matches the invoice, and hold the piece up to 30 days while you confirm the outbound destination.
- Insured international forwarding. DHL Express, FedEx Priority Overnight, or Brink's secure courier depending on declared value. Every parcel insured at full retail receipt value. Arrives in 3-10 days, signature required.